NHS Friends and Family Test (FFT)
Last Updated: Tuesday, 19 August 2025Friends and Family Test results
Below are our Friends and Family Test (FFT) results from previous months.
The questions asked was;
“Overall, how was your experience of our service?”
has six possible response categories:
- Very good,
- good,
- neither good nor poor,
- poor,
- very poor,
- and don’t know
For the month of June
98% of our respondents would recommend the service
2% would not recommend
| Responses | July | June | May | |
| 1 Very good | 129 | 121 | 117 | |
| 2 Good | 19 | 22 | 22 | |
| 3 Neither good nor poor | 1 | 2 | 3 | |
| 4 Poor | 2 | 1 | 2 | |
| 5 Very poor | 0 | 2 | 5 | |
| 6 Don’t know | 0 | 0 | 1 | |
| Total | 151 | 148 | 150 |
Comments resulting from FFT feedback
I find all the Dr's and staff at the surgery to be brilliant and ALWAYS ALWAYS helpful compassionate and considerate
Excellent service and friendly staff
Excellent service, appointment on time and in and out in 3 minutes. Very impressed!!!
Very friendly nurse who put me at ease as soon as I walked through the door. Have been putting a smear test off for years.
If you would like to feedback to the practice about your experience, please feel free to contact us by emailing your feedback to gp.n84005@nhs.net titling your email Friend and Family Test